Account Director
EMEA (Remote) · Operations
Responsibilities
- Lead and manage a portfolio of high-priority client accounts, serving as the primary point of contact and building strong relationships.
- Collaborate closely with the Co-founder & COO to develop account strategies, identify growth opportunities, and drive revenue.
- Oversee the successful execution of client projects, ensuring they are delivered on time, within budget, and meet quality standards.
- Proactively identify risks and challenges, and implement solutions to mitigate them effectively.
- Monitor client satisfaction and address any issues or concerns in a timely and professional manner.
- Stay informed about industry trends, emerging technologies, and best practices to continuously improve our services and offerings.
- Prepare and deliver regular reports and presentations to clients and internal stakeholders, highlighting key achievements, KPIs, and areas for improvement.
Requirements
- Minimum of 5 years of experience in account management, preferably in a digital agency environment.
- Proven track record of successfully managing high-priority client accounts and driving revenue growth.
- Strong understanding of digital marketing, web development, and other related services.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal teams.
- Fluent English (С1)
- Highly organized with excellent project management skills, able to prioritize tasks and manage multiple deadlines simultaneously.
Conditions
- Competitive salary paid in USD
- Remote work
- Flexible schedule
- 10 days of paid sick leave and 21 days of paid annual leave
- Opportunity for professional growth and development
- Corporate events (online cooking master classes, yoga, etc.)
- No bureaucracy or micromanagement.
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