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Head of Planning
Remote · Planning
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Responsibilities
Key Responsibilities
Own and evolve the structure, systems, and workflows of AI Digital’s planning department, scaling from 40 to 75+ team members by end of year
Lead and mentor a team of Group Heads (direct reports), who each oversee planning pods focused on agency and brand clients
Ensure operational excellence through clear standard operation procedures (SOPs), automation implementation, and planning process optimization
Develop and execute onboarding, hiring, and training programs to maintain planning quality and consistency as the team scales
Collaborate with internal stakeholders (Growth, Strategy, Client Success) to ensure planning outputs meet evolving client needs
Serve as a process builder and knowledge unifier—aligning teams around shared methodologies, tool usage, best practices, and platform knowledge
Lead automation and systemization efforts to reduce turnaround time and increase planner productivity
Identify knowledge gaps and continuously improve team fitness
Support strategic thinking within planning pods and ensure strong business rationale behind each media recommendation
Be client-facing when needed—internally with cross-functional teams, and externally to support planning rationale or key pitch moments
Promote a culture of calm under pressure, continuous learning, accountability, and operational discipline
Requirements
Required Qualifications
10–15 years of experience in digital media planning, with 5+ years in a senior management role
Proven experience managing and scaling teams of 25+ people, ideally up to 50+ in a multi-pod or multi-client structure
Strong background in programmatic media with fluency in tools such as DV360, The Trade Desk, and familiarity with DSP/SSP ecosystem
Experience building onboarding programs, defining operational processes, and supporting automation initiatives
Strong communication, conflict resolution, and coaching skills in fluent English (C2 level)
Ability to collaborate with internal teams (Growth, Strategy, Product, Client Service) and advocate for planning excellence
Comfort operating in a fast-paced, remote-first environment with international stakeholders
Nice-to-haves
Experience building automated planning tools or scaling AI/ML-supported planning processes
Familiarity with retail media, CTV, or multi-channel planning dynamics, especially for US market
Experience supporting the productization of services or internal process documentation at scale
Background in agency leadership roles that combined both strategic and operational mandates
Conditions
USD-based salary
that values your expertise.
Work from anywhere
– fully remote and flexible hours to suit your lifestyle.
31 days of paid time off
– 21 days of annual leave + 10 days sick leave, because balance matters.
Growth-focused environment
– access to learning resources and clear pathways for advancement.
Fun team events:
Join our online cooking classes, yoga sessions, and more – all from home!
A Culture of Trust
– Say goodbye to bureaucracy and micromanagement; we focus on results, not processes.
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