Technical Support: Provide administration and troubleshooting for Windows, MacOS, Google Workspace/Cloud, Microsoft 365, and other software/web services.
Access Management: Manage user access efficiently by promptly issuing and revoking permissions across various systems and services.
Cybersecurity Management: Help enforce cybersecurity policies, monitor and test backups, oversee secure data storage and sharing.
Documentation Management: Develop and maintain IT-related documentation and instructions.
Domain & Network Management: Handle domain configurations, manage VPN access, and maintain secure system access protocols.
Inventory Management: Assist in maintaining accurate and up-to-date information about all company-owned devices.
Requirements
1+ years of experience in a similar role.
Experience with system administration for Windows, MacOS, and cloud-based services.
Strong problem-solving and troubleshooting skills.
Ability to train and assist users in utilizing IT tools effectively.
Knowledge of cybersecurity and data protection best practices.
Understanding of domain management, networking, and VPN configurations.
Familiarity with Remote Monitoring and Management / Mobile Device Management software will be a plus.
Fluent or conversational English (B2/C1+).
Conditions
USD-based salary that values your expertise
Work from anywhere – fully remote and flexible hours to suit your lifestyle
31 days of paid time off – 21 days of annual leave + 10 days sick leave, because balance matters
Growth-focused environment – access to learning resources and clear pathways for advancement
Fun team events: Join our online cooking classes, yoga sessions, and more – all from home!
A Culture of Trust – Say goodbye to bureaucracy and micromanagement; we focus on results, not processes.