Operational Manager
Serbia (Remote) · Operations
Responsibilities
Operational & Administrative Support:
- Assist the administrative team and executives with ad hoc tasks and special initiatives.
- Manage and maintain operational tools, such as the company knowledge base and ERP systems.
- Oversee paperwork flows and documentation, including vendor and bank forms, rental agreements, and similar.
- Identify and implement opportunities for process optimization and efficiency improvements.
- Serve as a liaison between HR, Finance, Operations, and other internal departments to ensure seamless communication.
Business Travel & Event Coordination:
- Helping plan business travel itineraries and team meetings/offsites (primarily Europe and Central Asia).
- Book airfare and accommodations.
- Conduct venue research and manage reservations for company events.
- Provide scheduling and logistical support for internal and external events.
Onboarding Assistance & Equipment Management:
- Support onboarding by setting up email signatures, coordinating access lists, and assisting department heads.
- Manage corporate equipment inventory (procurement, deliveries, returns) and coordinate technology-related needs with IT.
Belgrade Office Coordination:
- Assist the Serbia-based team on-site with various ad hoc needs, including equipment orders and attendance tracking.
- Act as a primary contact for coworking space/reception coordination.
Requirements
- Based in Serbia or willing to relocate
- Fluent English, spoken and written (C2)
- Google Workspace (Drive, Calendar, Gmail, etc.) proficiency
- Microsoft Office (Excel, PowerPoint, Word) proficiency
- 1-2 years' worth of experience in a similar role
- Go-getter attitude
- Time management and problem-solving skills
- Responsible, capable of executing tasks independently
Conditions
What we offer:
- Work from anywhere – remote work and flexible hours to suit your lifestyle
- 31 days of paid time off – 21 days of annual leave + 10 days sick leave, because balance matters
- Growth-focused environment – access to learning resources and clear pathways for advancement
- Fun team events: Join our online cooking classes, yoga sessions, and more – all from home!
- A Culture of Trust – Say goodbye to bureaucracy and micromanagement; we focus on results, not processes.