Product Operations Manager

EMEA (Remote) · Product/Strategy

Responsibilities

Product Readiness and Launch Support
- Lead cross-functional efforts to ensure all operational, technical, and support teams are aligned and ready for product launches.
- Collaborate with Product Owner, Media Optimization, and Customer Success teams to enable seamless integration and readiness for each product rollout.
- Create and manage detailed launch plans, including checklists, training materials, and go-live resources, to support both internal and external stakeholders.
Feedback Collection and Product Improvement
- Develop and implement effective feedback loops to capture insights from users and stakeholders.
- Leverage feedback to drive continuous improvement of products and operational processes.
Issue Resolution and Escalation
- Actively monitor platform usage to identify and address unexpected technical issues.
- Resolve issues or escalate them to the appropriate engineering teams, ensuring prompt resolution and minimal client disruption.

Experience: 4+ years in managerial roles within AdTech, DSPs, or agencies.
Industry Knowledge: Deep understanding of AdTech, DSP technologies, and the programmatic marketplace.
Analytical Skills: Ability to collect, analyze, and interpret data to inform strategies and decisions.
Project Management Expertise: Proven experience in managing cross-functional teams and driving projects to completion.
Language Proficiency: Proficient in English (B2+) to ensure clear and effective communication.
Communication Skills: Strong written and verbal communication abilities to liaise effectively with diverse stakeholders.

USD-based salary that values your expertise
Work from anywhere – fully remote and flexible hours to suit your lifestyle
31 days of paid time off – 21 days of annual leave + 10 days sick leave, because balance matters
Growth-focused environment – access to learning resources and clear pathways for advancement
Fun team events: Join our online cooking classes, yoga sessions, and more – all from home!
A Culture of Trust – Say goodbye to bureaucracy and micromanagement; we focus on results, not processes.

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