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Strategic Account Manager

USA (Remote) · Strategy
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Responsibilities

  • Lead and manage a portfolio of high-priority client accounts, serving as the primary point of contact and building strong relationships.
  • Oversee the successful execution of client projects, ensuring they are delivered on time, within budget, and meet quality standards.
  • Proactively identify risks and challenges, and implement solutions to mitigate them effectively.
  • Monitor client satisfaction and address any issues or concerns in a timely and professional manner.
  • Stay informed about industry trends, emerging technologies, and best practices to continuously improve our services and offerings.
  • Prepare and deliver regular reports and presentations to clients and internal stakeholders, highlighting key achievements, KPIs, and areas for improvement.

Requirements

  • 3+ years of experience in digital marketing, preferably in a digital agency environment
  • Proven track record of successfully managing high-priority client accounts and driving revenue growth.
  • Knowledge and hands-on experience in performance digital marketing (search, social)
  • Experience in strategy development and planning for search and social campaigns
  • Team management experience
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal teams.
  • Strong client communication skills, including presenting strategies, tactics, optimizations, and campaign results, as well as handling day-to-day communication and status updates
  • Strong understanding of the difference between Performance and Media (tools, objectives, KPIs, analytics)
  • Highly organized with excellent project management skills, able to prioritize tasks and manage multiple deadlines simultaneously.

Skills: communication, English proficiency, time management, risk management, knowledge of platforms and channels, project management.

Conditions

  • Competitive salary
  • Work from anywhere – fully remote and flexible hours to suit your lifestyle
  • Unlimited PTO – Take the time you need, whether it's for vacation, sick days, personal time, or paid holidays.
  • Growth-focused environment – access to learning resources and clear pathways for advancement
  • Fun team events: Join our online cooking classes, yoga sessions, and more – all from home!
  • A Culture of Trust – Say goodbye to bureaucracy and micromanagement; we focus on results, not processes.
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